Smith was always sensitive to the gains in productivity that come from technology, and FedEx was very early to computerization in transportation, adopting its first centralized computer system in 1979. FedEx also created its own wireless network beginning in 1980, allowing drivers to share information from their trucks years before cell phones. It was the first transportation company with a website that allowed customers to track packages on the internet, beginning in 1994. "The information about the package is as important as the package itself," Smith said.
The Memphis Superhub has always been central to FedEx's identity, literally and figuratively. Smith was a pioneer of the hub-and-spoke model now ubiquitous in transportation, and he was a Memphis resident for most of his life. Memphis has one of the busiest cargo airports in the world, almost entirely because of FedEx, whose cargo operation there is significantly larger than the airport's passenger terminal.
Why Memphis? Good weather for flying, a central location, and lots of space. Global trade benefits the interior of the country, too. Competitor UPS's largest hub is in Louisville, and cities such as Chicago, Kansas City, Indianapolis, and Columbus are vital transportation hubs.
4 comments:
Smith's successor,a guy with random letters thrown together,Raj Subrananiam....
The difference between then and now--Raj--and now isn't better.
Raj.
--GRA
The picture of Smith looks somewhat like Trump. Smith dead at 81...P.T. is 80. I don't think Trump makes it to 83. I hope so,but...
--GRA
(kbtx)Fred Smith, 80, was the founder and executive chairman of FedEx. He died after reportedly suffering a heart attack.
--GRA
Ex Fed Ex Exec Exits.
--GRA
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